Critical Incident Response Training

Diversified Rehabilitation Group has partnered with the Manufacturing Safety Alliance of BC to deliver a Critical Incidence Response Training Course.

The Critical Incidence Response Training course is designed to teach individuals how to respond and help employees after a critical incident to reduce the harmful effects of distress and trauma. This course provides the skills and information necessary to demobilize, defuse, and/or debrief after a traumatic event.

Course Duration
The course is structured as a one (1) day course, in a group setting. The course can be delivered at the employer’s location.

Target Audience
This course is designed for Employees, Occupational Health and Safety Advisors, Managers, Supervisors, Human Resources Practitioners, First Aid Attendants, and Return-to-Work Professionals of small to large employers.

Previous health and safety experience education and / or experience is an asset but not required.

Learning Objectives
To understand the roles and responsibilities of a Critical Incident Response Management (CIRM) Team, recognize and help people who display signs of psychological distress following a traumatic event, and follow the steps of a critical response intervention.


  • Stress and Traumatic Stress;
  • Individual Differences and Risk Factors;
  • Pre-Incident Preparedness;
  • Stress Management;
  • Basic Intervention Skills;
  • Active / Reflective Listening;
  • Roles of the Critical Incident Response Management (CIRM) Team;
  • Demobilization;
  • Stages of Defusing;
  • Seven Stages of  Critical Incident Response Debriefing (CIRD);
  • Possible Disruptions;
  • Troubled Individuals.

Assessment and Completion
Upon successful completion of the course material individuals will be awarded a Certificate of Completion from Diversified Rehabilitation Group. The certificate is valid for 12 months.

Online Learning Centre
Diversified Rehabilitation Group offers an online renewal course twice a year which can be accessed from any computer, laptop or tablet which has internet access. COMING SOON

Critical Incident Response Training

E-mail for Details

If you would like to learn more about the Critical Incident Response Training please contact us at 604.795.9595 or fill out the form below.

A representative from the Manufacturing Safety Alliance of BC will be in touch to arrange training for you.

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