Sustained Engagement

By Lisa McGuire, CRSP, CEO, FIOSA-MIOSA.

In 2014 we moved beyond our traditional methods of engagement and reviewed our operation from the standpoint of what our members really need from us.

Through over 1,000 phone calls and more than 880 face-to-face meetings we asked our members what was working … and what wasn’t.

Learning from our members, we restructured the OSSE Journey to meet industry needs by providing training and information in bite-sized chunks, at more frequent intervals to support them though the OSSE journey.

We call it our sustained engagement model.

Our goal is to provide a standard of excellence in the provision of health and safety services, programs, resources and training for BC manufacturers that will positively impact the safety culture in the manufacturing sector.

Why?

Because we believe there is a distinct performance advantage for companies who have met the OSSE standard and practice continuous improvement.

Initial findings on the relative performance of OSSE-certified vs non-OSSE certified companies are very encouraging and clearly demonstrate positive performance results. More results for OSSE certified companies, from the academic review conducted by UBC are expected in late 2015.

We have a great deal on our plate this year. We have more OSSE registered companies on board than ever before; more companies engaged in our new Safety Pooling System to assist; more training and course offerings for our members; more BC Safety Charter members, and bigger and better conferences and events. Our goal is to bring all of our programs, products and services to world class standards.

Through it all, our main focus remains to ensure that our members receive the help they need to build an effective health and safety system to protect their employees.