Fatigue is a chameleon. It disguises itself as a rules violation, a lapse of attention, non-compliance, or more often, “human error”.
Organizations deal with the consequences of fatigue-related errors and incidents on a regular basis without even knowing it. It is time to open our eyes to see how fatigue lurks not only in our workers, but hidden in the design and management of our work system.
In this workshop with fatigue management expert Mike Harnett: