Frequently Asked Questions
When does your organization require an employee to provide a doctor’s note versus just staying home?
- At this point, we are trusting people and not requiring a doctors not unless they have been off for a long period of time and have tested positively for COVID. Then we ask for doctors approval to be healthy enough to return to work (panelist 1)
- We use a third-party medical service. We require that all employees that report flu-like symptoms submit a questionnaire and take direction from this clinic. (panelist 2)
On the topic of EAP, one attendee has noted that too that people are concerned about the confidentiality of EAP. Can you address this concern?
Employee Assistance Programs (EAP) are in place to support employees in navigating challenges and promoting overall well-being. A key aspect of the success of an EAP is the expectation of confidentiality and ensuring a safe space for employees to seek support and assistance. The EAP is designed to provide a supportive and non-judgmental environment where employees can discuss their personal and professional challenges freely. Confidentiality is a critical aspect of an EAP. In addition, EAP counsellors are bound by strict ethical guidelines and legal regulations to maintain confidentiality. No information disclosed during counselling sessions is shared with supervisors, managers, or anyone else within the organization. An employee’s utilization of an EAP will not have any impact on an employee’s job status or performance evaluations. The only exception to confidentiality occurs under the following circumstances.- When a counsellor determines that there is a substantial risk of serious imminent harm being inflicted by the client on themselves.
- When there is a substantial risk of serious imminent harm being inflicted by the client on another.
- When there is a need to protect an identifiable minor or vulnerable adult consistent with applicable law.
- Finally, if it is in accordance with any other lawful requirement to do so, such as a court subpoena.
One audience member is curious as to whether WorkSafeBC is considering bringing back the Return to Work portion of the Certificate of Recognition audit program to recognise employers who are doing a good job with their RTW programs?
Teresa (WorkSafeBC): I am not sure if that has been a consideration, as it is outside of my department, but if you would like to know, please send an email so that I can forward it to the appropriate department and try to find an answer for you.What are acceptable options for confirming health screening? Does it have to be a verbal confirmation? We have an employee finger scan when workers enter after a thermal temp check Can we use the finger scan as confirmation with signage?
Confirmation of health checks is needed, as per WorkSafeBC guidance. See below: Employers must ensure that every worker performs a daily health check before entering the workplace. Health checks are mandatory self-assessments conducted by workers and include confirming with their employer, in a written or verbal format, that they have reviewed the complete list of entry requirements (included on this entry check poster) and that none of the prohibited criteria apply to them. Employers can use a number of methods to confirm that this self-assessment has taken place. Some examples include:- A written health check declaration completed by workers before entry.
- An online health check form completed by workers before entry.
- A verbal check-in, done either in person, virtually, or by phone with every worker, confirming that the worker has completed their daily health check.
- Other forms of a supervised daily health check process based on the above.
Our facilities have lifeguards, can their certification be accepted as equivalent to any level of OFA under the new regulations?
A National Lifeguard designation will not be considered equivalent to an Intermediate or Advanced first aid certificate unless the National Lifeguard course has been submitted, reviewed, and accepted by WorkSafeBC as an equivalent first aid course. If/when the National Lifeguard courses are submitted for acceptance by WorkSafeBC and align to the CSA Z1210-17 and B.C. Plus, WorkSafeBC will provide equivalency at that time. First aid attendant certification - WorkSafeBCOur facility is in Greater Vancouver (Langley), so we are not remote. However, with the traffic issues the Lower Mainland faces, anyone would be hard pressed to get anywhere in less than 30 minutes. Does traffic issues deem a workplace as “remote”?
“Normal travel conditions” should be determined by the average time it takes to drive to (or from) the nearest ambulance station by a motor vehicle following the rules of the road, during the normal working hours of the employer’s workplace. Employers must consider known barriers that may affect BC Emergency Health Services (BCEHS) response time, such as road conditions which may make a workplace inaccessible to BCEHS or other barriers such as train crossings, lift bridges, temporary road closures, construction zones, etc. Where barriers to transport are identified, the employer should take all reasonable measures to eliminate or otherwise minimize the impact of these barriers on the time it may take to transport a worker to medical treatment.What is the policy for out of town training? Are we allowed to have peoples from out of town/province come to workplace to train or not allowed?
This depends on your risk assessment and internal policies in terms of having visitors on site. In regards to restrictions — see below: Coming from outside of B.C. At this time, people travelling to B.C. from another province or territory within Canada should only come for essential reasons. If you do travel, you are expected to follow the same travel guidelines as everyone else in B.C.- The restriction of all non-essential travel at the Canada-U.S. border remains in effect
- Travellers to and from the United States going to and from Alaska must proceed directly to their destination and self-isolate during any necessary overnight stops
- International travellers returning to B.C. are required by law to self-quarantine for 14 days and complete the federal ArriveCAN application