Incident Management

406: Conduct incident investigations and provide recommendations for corrective action

In order to act as an effective resource for their organization, an OHS professional should be able to lead incident investigations from beginning to end:

– Preliminary investigation
– In the event of an incident, an employer must ensure that a preliminary investigation is carried out to identify any unsafe acts, processes, or conditions that must be addressed prior to work resuming. The OHS professional should be able to work efficiently and accurately to ensure that this obligation is met.

– Interim corrective actions
– The preliminary report developed by the OHS professional must contain interim corrective actions, if applicable, which can be implemented while the full investigation is being conducted.

– Full investigation
– The OHS professional should be able to determine an incident’s root cause(s) and contributing factors through careful analysis of collected information and evidence.

– Final corrective actions
– The final report developed by the OHS professional must clarify the circumstances leading to the incident, what corrective actions are necessary, and a plan for the implementation of corrective actions.

Prerequisite

None

References in Other Frameworks

BCRSP: HSM17

Understand and Remember

– The four stages of investigation
– Different sources of evidence used in incident investigations
– Roles and responsibilities

Apply and Analyze

– Conduct an incident investigation
– Collect evidence through different mediums:
– Photograph
– Video or video surveillance
– Sound recording
– Investigative interviews
– Monitoring equipment and records
– Store evidence and ensure proper chain of ownership
– Communicate effectively
– Report writing
– Results presentation
– Methodology defence
– Identify and apply appropriate models of incident causation
– Provide recommendations for corrective actions

Evaluate and Create

– Evaluate incident investigation procedures
– Identify opportunities for improvement
– Identify areas of excellence
– Evaluate effectiveness of corrective action(s) and risk mitigation strategy
– Identify opportunities for improvement
– Identify areas of excellence
– Develop implementation plans based on incident report recommendations
– Develop incident investigation procedures or adapt in response to a change in the workplace context

No results found.

Related Units of Competency

401 Demonstrate
Understanding of the legal implications of incident management
402 Identify
The appropriate principles and actions associated with incident management