Professional Skills & Conduct

704: Demonstrate problem-solving ability

The OHS professional is often faced with novel, complex problems. Acting as an effective resource in the workplace requires the ability to solve new problems efficiently through the use of appropriate tools and techniques. This includes the ability to investigate, assess, and evaluate issues and events that have an impact on the business. The monitoring of solutions through adequate reporting provides opportunity for continuous improvement in safety outcomes.

Prerequisite

None

References in Other Frameworks

BCRSP: MS3; IOSH: BC9, BC10

Understand and Remember

– Problem-solving methods and tools
– Cause-effect analyses
– How to assess the short- and long-term impact of decisions

Apply and Analyze

– Recognize prototypical OHS problems
– “Yes, this is a classic example of X”
– Identify standard OHS problem solutions
– “The standard solution is Y”

Evaluate and Create

– Develop solutions to novel or recurring problems
– Problems for which the standard solution is insufficient
– Problems for which there is no best-practice guidance available
– Develop policy or procedures to prevent recurrence or introduction of new problems
– Integrate or develop best practices and recognized standards
– Clearly communicate regarding the problem and its solution
– Root-cause breakdown
– Implications of the problem
– Cost-benefit analyses of potential solutions

No results found.

Related Units of Competency

701 Demonstrate
Understanding of legislation, regulations and standards for OHS
707 Adhere
To personal responsibilities and accountabilities