Yes — this is a very common inflection point for growing businesses. Early success often relies on key individuals and informal ways of working. As organizations scale, that model starts to strain, and greater clarity around structure, decision-making, and processes becomes essential.
A good starting point is to define how work flows across the business, clarify roles and decision rights, and establish consistent communication pathways. This helps avoid common pitfalls such as organizing work around personalities or assigning responsibility without the authority to act.
Many companies at this stage seek support from organizational design or management consultants who specialize in growth-stage businesses. Because this work is highly specialized, it’s worth looking for advisors with direct experience supporting growing businesses.
