Manufacturing Safety Alliance of BC
of Safety
October 2024
Incident investigation

When an accident or death, or even a near-miss, occurs in the workplace, an incident investigation is triggered.  This is a formal method required under the provincial OHS regulation and WorkSafeBC policies. It’s also a valuable tool your organization can use to learn from mistakes and make improvements in your health and safety controls.

Under the Act, an employer must conduct a preliminary investigation (defined in section 71) and a full investigation (section 72) of any accident or other incident that is required to be reported (section 68), resulted in injury to a worker requiring medical treatment, did not involve injury to a worker, or involved only minor injury not requiring medical treatment, but had a potential for causing serious injury to a worker, or was an incident required by regulation to be investigated.

This can include:

  • Near-miss incidents
  • Equipment malfunction
  • Property damage
  • Injuries requiring first aid
  • Injuries requiring medical aid
  • Time loss incidents
  • Serious incidents and fatalities

Investigations, if not handled well, can degenerate into finger-pointing, blame-fixing, and fault-finding exercises. These sorts of investigations are seldom effective at determining the real reasons for what happened or arriving at any effective solutions for the systems involved.

The key areas within an incident investigation are root cause analysis and the subsequent development of recommendations to improve systems.

An effective incident investigation program includes:

  • Clearly defined procedures around the methodology of investigations
  • A root cause analysis process
  • Use of a team approach that involves both workers and managers
  • Effective training for all involved individuals
Basic Training
Available by e-LearningInstructor-Led Classroom Training
An effective and systematic incident investigation program is a key driver to the continuous improvement of your health and safety program, policies. This course will examine the purpose and outcomes of an incident investigation. JHSC members, managers, supervisors or employees will learn how to determine the cause or causes of incidents, to identify any related unsafe conditions or acts, and to recommend corrective actions to prevent similar incidents.
Available by e-Learning
This course investigates WHMIS fundamentals, legislation, proper use of labeling, product warning identifiers, description and understanding of Safety Data Sheets (SDSs), worker training requirements and supplier, employer and worker responsibilities.
Videos & Webinars
Incident investigation Resources and Tools
WorkSafeBC has developed an employer incident investigation report (EIIR) template you can use to create all four reports that may be required following an incident in your workplace.
This guide will walk you through the process of completing an EIIR, which is required under the Workers Compensation Act.
An incident investigation is a process that analyses an incident to identify the unsafe acts and conditions that lead to the incident in order to develop control measures to prevent the recurrence of the incident.
Quick Reference Card
Several parts of the Worker’s Compensation Act (WCA) and The Occupational Health and Safety Regulation (OHSR) apply to Incident Reporting and Incident Investigation: WCA Part 1 Division 5 Section 53: Worker’s Notification of Injury Section 54: Employer’s Notifications of Injury WCA Part 3 Division 10 Section 172 thru Section 177
Conference Session
Noise-induced hearing loss is among the most common occupational hazards people face at work—and poor (or toxic!) air quality is among the most dangerous. In this essential JHSC session, we cover the basics of air quality and noise exposure that every committee member should know. Find out how noise damage happens in our ears, what […]
Watch on Demand
Conference Session
When organizations begin to implement principles of equity, diversity, and inclusion, it can be helpful to let people connected to your organization know that your goal is to cultivate belonging. In this session discover the IDEAL Principles (Inclusion Diversity Equity Accessibility – Leading to belonging) developed by Realize Canada, and explore how you can use […]
Watch on Demand
High-performing teams and safety committees don’t just happen. In this workshop for JHSC members, team leaders, and anyone who works with others: Discover proven strategies to foster collaboration, communication, and synergy within your team. Learn how to establish accountability, build trust, and promote continuous improvement in a cohesive team environment. Equip your team with the […]
Critical Incident Response Services Diversified Rehabilitation Group has partnered with the Manufacturing Safety Alliance of BC to deliver the Critical Incident Response Service. A Critical Incident is any event outside the usual realm of human experience that is markedly distressing (i.e., evokes reactions of intense fear, helplessness, or horror). Critical Incidents involve a perceived threat […]
Explore emerging trends in ESG and health and safety based on the results of a three-year National Safety Council study on The New Value of Safety, in partnership with the Lloyd’s Register Foundation. Companies that effectively integrate ESG strategies into their health and safety programs are positioned to attract and retain talent, improve productivity, and appeal […]
Watch on Demand
Your safety committee may be a well-oiled machine, but unless both your company leadership and your colleagues are on board, it’s impossible to make change happen at work. Getting positive action on your committee’s recommendations requires influence at the leadership level, and often with your co-workers as well.In this session: Learn effective strategies to gain […]
Watch on Demand
In this highly anticipated panel discussion, learn from highly effective joint health and safety committees. Get ready for an engaging session as our experienced panelists share their experiences in team building, procedures, and building influence with management to make change happen in their workplaces. Bring your questions for the panel and come away with insightful […]
Watch on Demand
A joint health and safety committee (JHSC) is a team  of worker and employer representatives working together to identify and help resolve occupational health and safety issues at their workplace.
A JHSC is a primary component of any employer’s Occupational Health and Safety Management system. It helps to address one of the basic rights of workers, the right to participate in workplace health and safety. A JHSC has been a legal requirement for all BC workplaces with 20 or more workers since 1977.
Conference Session
Chances are, you may already be using Lean practices to streamline operations and productivity. Inexpensive and proven, Lean 5S principles have been adopted widely in the manufacturing sector. If you are using 5S operationally, you are likely already reaping health and safety benefits in a cleaner, more efficient, and organized work environment. But applied intentionally […]
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Safety champions are at the heart of your health and safety culture. Without their infectious enthusiasm, belief, and influence, your safety initiatives will lose momentum, and the culture you want will struggle to take hold. In this session, learn to identify and mentor the safety champions in your business. Identify the characteristics that make an […]
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Developed by WorkSafeBC. The app is available for iOS and Android.
With the opioid crisis unchecked in Canada and drug and alcohol use on the rise, few employers are entirely immune from the impact. From pre-shift cannabis use to a drink over lunch to a debilitating addiction, the level of impairment can vary—but long term, employers feel the effects through lost productivity and poor service, accidents […]
Watch on Demand
Conference Session
In this engaging session, learn how a Joint Health and Safety Committee can help build and maintain a strong safety culture. A Joint Health and Safety Committee can play a key role in promoting safety and preventing workplace accidents—with effective JHSC participation and leadership. Through this session, gain new skills and practical strategies that can […]
The Occupational Health and Safety (OHS) Regulation and the OHS provisions of the Workers Compensation Act contain legal requirements for workplace health and safety that must be met by all workplaces under the inspection jurisdiction of WorkSafeBC.
The Workers Compensation Act (Act) was revised in 2019 as part of the government’s standard legislative revision process. The Act is organized into eight (8) parts.
Apply your hazard assessment skills to develop an emergency response risk assessment in this hands-on workshop.
Inspection is one key task that the Joint Health and Safety Committee does to identify hazards in the workplace, recommend corrective action, and ensure completion.  In this practical workshop, learn the keys to committee involvement in effective workplace inspections  for safety committee members. More than that, learn new ways to follow up on completed inspections to […]
Inspection is one key task that the Joint Health and Safety Committee does to identify hazards in the workplace, recommend corrective action, and ensure completion.  In this practical workshop, learn the keys to committee involvement in effective workplace inspections  for safety committee members. More than that, learn new ways to follow up on completed inspections to […]
News & Blog Articles
Who does this impact? WorkSafeBC has announced that in 2024, as part of their Planned Inspections Initiative, they will be focusing inspections on the following manufacturing classification units (CUs). Historically, workers in these CUs are at higher risk for serious injury....