Manufacturing Safety Alliance of BC
12
Months
of Safety
October 2024
Incident investigation

When an accident or death, or even a near-miss, occurs in the workplace, an incident investigation is triggered.  This is a formal method required under the provincial OHS regulation and WorkSafeBC policies. It’s also a valuable tool your organization can use to learn from mistakes and make improvements in your health and safety controls.

Under the Act, an employer must conduct a preliminary investigation (defined in section 71) and a full investigation (section 72) of any accident or other incident that is required to be reported (section 68), resulted in injury to a worker requiring medical treatment, did not involve injury to a worker, or involved only minor injury not requiring medical treatment, but had a potential for causing serious injury to a worker, or was an incident required by regulation to be investigated.

This can include:

  • Near-miss incidents
  • Equipment malfunction
  • Property damage
  • Injuries requiring first aid
  • Injuries requiring medical aid
  • Time loss incidents
  • Serious incidents and fatalities

Investigations, if not handled well, can degenerate into finger-pointing, blame-fixing, and fault-finding exercises. These sorts of investigations are seldom effective at determining the real reasons for what happened or arriving at any effective solutions for the systems involved.

The key areas within an incident investigation are root cause analysis and the subsequent development of recommendations to improve systems.

An effective incident investigation program includes:

  • Clearly defined procedures around the methodology of investigations
  • A root cause analysis process
  • Use of a team approach that involves both workers and managers
  • Effective training for all involved individuals
Basic Training
Course
Available by e-LearningInstructor-Led Classroom Training
An effective and systematic incident investigation program is a key driver to the continuous improvement of your health and safety program, policies. This course will examine the purpose and outcomes of an incident investigation. JHSC members, managers, supervisors or employees will learn how to determine the cause or causes of incidents, to identify any related unsafe conditions or acts, and to recommend corrective actions to prevent similar incidents.
Course
Available by e-LearningAvailable Virtually by Video ConferenceInstructor-Led Classroom Training
A hazard identification and control program is a systematic approach to identifying and analyzing workplace hazards in an effort to mitigate risk of injuries and occupational disease. This course will provide employees, managers, supervisors and JHSCs working in BC’s manufacturing industry with tools and a basic understanding of hazard recognition, risk assessments, and control methods.
Course
Available by e-LearningAvailable Virtually by Video ConferenceInstructor-Led Classroom Training
The 8-hour Joint Health and Safety Committees (JHSC) training is required for all new members of a JHSC and new Worker Representatives. It is applicable for any B.C. employer in any industry.
Course
Available by e-Learning
In some workplaces, there will be times when workers will be working alone or in isolation. This course offers training on the risks associated with working alone and the best practices to protect lone workers in various types of scenarios.
Course
Available by e-LearningAvailable Virtually by Video ConferenceInstructor-Led Classroom Training
Effective inspections are one of the most important incident/ accident prevention tools in a company’s safety and health program. Properly trained inspectors in a systematic inspection program will help reduce incidents and property damage. This course will guide JHSC members, Worker Health and Safety Reps, managers, or supervisors responsible for workplace inspection in the creation of an effective safety inspection program.
Videos & Webinars
Incident investigationHealth and Safety Resources and Tools
WorkSafeBC has developed an employer incident investigation report (EIIR) template you can use to create all four reports that may be required following an incident in your workplace.
This guide will walk you through the process of completing an EIIR, which is required under the Workers Compensation Act.
An incident investigation is a process that analyses an incident to identify the unsafe acts and conditions that lead to the incident in order to develop control measures to prevent the recurrence of the incident.
Quick Reference Card
Several parts of the Worker’s Compensation Act (WCA) and The Occupational Health and Safety Regulation (OHSR) apply to Incident Reporting and Incident Investigation: WCA Part 1 Division 5 Section 53: Worker’s Notification of Injury Section 54: Employer’s Notifications of Injury WCA Part 3 Division 10 Section 172 thru Section 177
Critical Incident Response Services Diversified Rehabilitation Group has partnered with the Manufacturing Safety Alliance of BC to deliver the Critical Incident Response Service. A Critical Incident is any event outside the usual realm of human experience that is markedly distressing (i.e., evokes reactions of intense fear, helplessness, or horror). Critical Incidents involve a perceived threat […]
A JHSC is a primary component of any employer’s Occupational Health and Safety Management system. It helps to address one of the basic rights of workers, the right to participate in workplace health and safety. A JHSC has been a legal requirement for all BC workplaces with 20 or more workers since 1977.
A joint health and safety committee (JHSC) is a team  of worker and employer representatives working together to identify and help resolve occupational health and safety issues at their workplace.
Developed by WorkSafeBC. The app is available for iOS and Android.
The Occupational Health and Safety (OHS) Regulation and the OHS provisions of the Workers Compensation Act contain legal requirements for workplace health and safety that must be met by all workplaces under the inspection jurisdiction of WorkSafeBC.
The Workers Compensation Act (Act) was revised in 2019 as part of the government’s standard legislative revision process. The Act is organized into eight (8) parts.
2025-10-09 13:00:00
Deliver safety talks that get your crew’s attention, reinforce critical safety protocols, and foster a culture of learning.   Through practical examples and proven strategies:  Practice techniques to make your safety toolbox talks interactive and memorable, ensuring your crew stays informed and motivated.   Gain new tools to build your crew talk schedule and transform routine […]
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News & Blog Articles
Who does this impact? WorkSafeBC has announced that in 2024, as part of their Planned Inspections Initiative, they will be focusing inspections on the following manufacturing classification units (CUs). Historically, workers in these CUs are at higher risk for serious injury....